What to do if your U-Pass doesn’t scan

1. If your peggo card doesn’t scan.
   You can try a second time on the box and hold it there for a longer time. Sometimes the card may take a second or two to scan properly.
2. The card might be defective.
   If your card doesn’t work, bring it back to info booth for it to be replaced.
3. When is the U-Pass valid?
   U-pass is not available during the summer or if you’re not registered for classes that term. When you register for your classes that term your U-Pass will automatically start.

Info Booth hours: Monday – Thursday 8 a.m. – 5 p.m.
Friday 8 a.m. – 4 p.m.

You can also get additional information at the U-Pass page, email u-pass@theuwsa.ca or click here to ask right away!